1. Processing Time

All orders are processed and dispatched from our fulfillment center within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates & Delivery Estimates

We strive to provide reliable and transparent shipping for all our customers:

• Free Shipping: Enjoy free standard shipping on all orders over $35.00 USD.
• Standard Shipping: For orders under $35.00 USD, a flat-rate shipping fee of $5.00 USD applies.
• Delivery Time: Standard delivery typically takes approximately 7–20 business days depending on local postal processing and destination customs.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). You can track your package anytime via our Track Your Shipment page.

4. Customs, Duties, and Taxes

SoftStyle Hub is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.