No. All prices listed on SoftStyle Hub are transparent and inclusive of applicable Value-Added Tax (VAT) and standard duties. What you see at checkout is the final price with zero surprise charges at your doorstep.

We accept major credit and debit cards (Visa, MasterCard, American Express), and Google Pay through our encrypted payment gateway.

Yes. Our website uses 256-bit SSL encryption and complies with international PCI-DSS security standards. We do not store your complete card credentials on our servers.

Please ensure that your card number, billing address, and security code (CVV) match your bank records. Ensure international transactions are activated on your card. If issues persist, try using PayPal or an alternative card, or reach out to support@softstylehub.com.

We offer Free Standard Shipping on all orders over $35.00. For orders below $35.00, a flat-rate shipping fee of $5.00 applies.

Orders are dispatched from our fulfillment center within 1–3 business days. Estimated delivery is approximately 7–20 business days depending on local postal processing.

Once dispatched, you will automatically receive a dispatch confirmation email containing a tracking number. You can monitor the status directly via our Track Your Shipment page anytime.

Please refer to our detailed sizing charts available on each product page to find your perfect fit.

We recommend hand washing or machine washing cold on a gentle cycle using a laundry bag for delicate lace fabrics. Avoid harsh bleach, and line dry or lay flat to preserve the garment's quality.

We accept returns within 30 days of package delivery. Returned merchandise must be unworn, unwashed, and in brand-new condition with all tags and original packaging attached (please note that customers are responsible for return shipping fees).

Once your return parcel arrives and passes inspection, your refund will be processed to your original payment method within 5–10 business days.