SoftStyle Hub — Navigation (Soft Boutique)

Refund Policy

Customer Care

Return Policy

1. 30-Day Return Window

We want you to love your purchase. If you are not completely satisfied, we accept returns within 30 days of package delivery.

2. Return Conditions

To be eligible for a return, your item must meet the following criteria:

  • Unworn, unwashed, and in brand-new condition.
  • All original tags and packaging must be attached.
  • Customers are responsible for paying all return shipping fees.

3. Refund Processing

Once your return parcel is received and inspected, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.

4. How to Initiate a Return

To start a return, please contact our support team at support@softstylehub.com with your order number and reason for return.

Operating Entity

Stellar Sports Apparel Limited
FLAT 08A, 19/F, CHINA SHIPBUILDING TOWER, 650 CHEUNG SHA WAN ROAD, LAI CHI KOK, HONG KONG
Email: support@softstylehub.com